Question 1

How do I book an event?

Accepted Answer

Booking an event with VividMomentRentals is easy! We have buttons throughout our main page, and a page dedicated to helping you book your event. When booking on our website we ask you a few questions regarding your event like the date, time, and location. After you summit that to us, someone from our team will reach out and help you finalize the details and help you through the invoice process.

Question 2

When do I need to book my event?

Accepted Answer

We ask that all events be booked at a minimum of 2 weeks in advance. You can book the event as early as needed, however. If the event is booked within 2 weeks of the date, please note that all payments must be made prior to the event, so booking early allows for to have less rush on payments and allows us at VividMomentRentals to make sure your event is perfect.

Question 3

What area can you be booked for?

Accepted Answer

We are based in Memphis, TN in the 38117-area code. When it comes to bookings, anything within 20 miles of the 38117-area code will not have a travel fee. Anything outside of the 20 miles from the 38117-area code will be .75 cents per mile. We are currently unable to do events that are over 40 miles from the 38117-area code.

Question 4

What type of events can I book a photo booth and face painter at?

Accepted Answer

The possibilities are endless; birthday parties, family reunions, school events, prom, corporate gatherings, weddings, baby showers, holiday parties, and so many more. Our goal is to help make memorable experiences no matter the event for everyone to enjoy.

Question 5

If our event is outside and it starts to rain, what happens?

Accepted Answer

If it begins to rain during an event, we will either try to move the services you booked indoors somewhere, if there is no indoor space then depending on how bad the rain is we could either stop for the time being and reopen the services once it clears up or close the services completely.  If we do have to close down completely, we will only be able to do a partial refund.

Question 6

I have a different question, how can I ask it?

Accepted Answer

Simple! Just email us your question and we will get back to you within 24 hours at the latest.

Question 7

All of the packages listed say 3 or 4 hour rental, why?

Accepted Answer

In the listings explaining the packages we have the hours that we know work best with providing our services, which is usually 4 hours. We can do a minimum of 3 hours but typically don't go below that unless it's a specific event. If you have an event that is shorter than 4 hours, please do not hesitate to reach out to us still and we will try to work with you the best we can.

VividMomentRentals - Photo Booth and Face Paint Rentals - Memphis, TN

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